At bv77, we recognise that the trust Pakistani players place in us extends well beyond the gaming experience itself. When you register an account, make a deposit via JazzCash or EasyPaisa, or submit your CNIC for identity verification, you are sharing personal information with us — and we take our responsibility to handle that information carefully, lawfully, and transparently extremely seriously. This Privacy Policy sets out in clear terms exactly what data bv77 collects, why we collect it, how we use it, who we share it with, and what rights you have over it.
Six core commitments that define how bv77 approaches the privacy and security of every Pakistani player's personal data. The full legal detail follows in the policy below.
All personal data stored by bv77 — including CNIC copies, financial records, and account credentials — is protected using industry-standard encryption protocols. Data at rest is encrypted, and data in transit is protected by 256-bit SSL across all bv77 platform connections.
bv77 does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertisers. Your information is used exclusively for the purposes stated in this Privacy Policy. We do not monetise your data in any form.
bv77 collects only the personal data that is necessary for the specific purposes disclosed in this policy — account administration, KYC verification, payment processing, AML compliance, customer support, and platform improvement. We do not collect data speculatively or beyond stated needs.
Data is shared with third parties only where required for service delivery — payment processors (JazzCash, EasyPaisa, banks), KYC and AML compliance providers, and regulatory authorities as legally required. All third-party processors are contractually bound to handle data in accordance with equivalent protection standards.
bv77 recognises and respects your data subject rights — including the right to access, correct, request deletion of, and restrict the processing of your personal data. Rights requests can be submitted at any time to [email protected] and will be addressed within the legally mandated timeframes.
bv77 does not retain personal data indefinitely. Retention periods are defined by regulatory obligations — KYC and transaction records are retained for the period required under applicable AML and gaming licensing standards. Data that is no longer needed for these purposes is securely deleted or anonymised.
This Privacy Policy ("Policy") is published by bv77 ("bv77", "we", "us", "our"), the operator of the online gaming platform accessible at bv77.bid ("Platform"). This Policy applies to all personal data we collect from players, visitors, and prospective players ("you", "your") in connection with your use of the bv77 Platform, including all casino games, sports and cricket betting services, VIP lounge access, account management tools, customer support channels, and payment processing services.
bv77 is committed to handling your personal data responsibly and in accordance with applicable international data protection principles. This Policy explains in plain terms what personal information we collect about you, the purposes for which we use it, the circumstances in which we may share it with third parties, and how we protect it throughout its lifecycle on our systems.
By registering a bv77 account, using any feature of the Platform, or submitting personal information to us through any channel, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not consent to this Policy, you must not register an account or continue to use the bv77 Platform.
For the purposes of applicable data protection law, bv77 acts as the data controller in respect of the personal data it collects and processes about you. As data controller, bv77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently.
If you have any questions, concerns, or requests relating to the processing of your personal data by bv77, you may contact our data protection point of contact at the email address provided in Section 16 of this Policy. bv77 aims to respond to all data-related enquiries within 30 calendar days of receipt.
bv77 collects personal data through several channels and at various stages of your interaction with the Platform. The categories of personal data we may collect include the following:
When you create a bv77 account, we collect your full legal name, date of birth, Pakistani mobile number (used as your primary account identifier), and a valid email address. This information is essential for creating and maintaining your account and for all communications between bv77 and you as a registered player.
Prior to processing your first withdrawal, bv77 is required to verify your identity through a Know Your Customer ("KYC") process. For this purpose, we collect a copy or photograph of your valid Pakistani National Identity Card (CNIC) — front and back — and proof of ownership of the payment method associated with your account (for example, a screenshot of your JazzCash or EasyPaisa account showing your registered mobile number).
We record details of all financial transactions on your bv77 account, including deposit amounts, payment methods used, withdrawal requests and amounts, bonus credits and redemptions, and your overall PKR account balance history. This data is essential for payment processing, dispute resolution, AML compliance, and regulatory reporting obligations.
bv77 maintains records of your gaming activity on the Platform, including games played (casino, slots, cricket betting, Dreams of Macao VIP lounge), wagers placed, outcomes, session durations, responsible gaming tool settings, and self-exclusion history where applicable. This data is used for account management, responsible gaming monitoring, bonus administration, and platform improvement purposes.
When you access the bv77 Platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
If you contact bv77 customer support by email or live chat, we retain records of that communication — including the content of your messages — for the purposes of resolving your query, quality assurance, and training. We do not record telephone conversations without explicit prior notice.
The following table summarises the key data categories and their primary purposes:
| Data Category | Primary Purpose | Retention Basis |
|---|---|---|
| Registration Data | Account creation and management | Duration of account + legal period |
| KYC / CNIC Data | Identity verification, AML compliance | 5 years post-account closure |
| Financial Data | Payment processing, AML, disputes | 5 years post-transaction |
| Gaming Activity | Account management, responsible gaming | Duration of account + 2 years |
| Technical / Device | Security, fraud prevention | 12 months rolling |
| Support Communications | Query resolution, QA | 2 years post-resolution |
bv77 uses the personal data it collects for the following specific purposes:
bv77 processes your personal data on the following legal bases, depending on the specific processing activity:
bv77 does not sell your personal data to third parties. We share your personal data only in the following circumstances and only to the extent necessary for the specified purpose:
As an operator subject to international gaming licensing standards, bv77 is obligated to conduct Know Your Customer (KYC) identity verification on all players before processing withdrawal requests, and to maintain anti-money laundering (AML) monitoring of all transactional activity on the Platform. These obligations are non-negotiable requirements of our licensing framework and cannot be waived or opted out of by individual players.
The personal data collected and processed for KYC and AML purposes — including your CNIC, proof of payment method ownership, gaming transaction records, and in some cases proof of source of funds — is processed strictly for compliance purposes. bv77's KYC and AML processes are conducted by trained personnel and, where supported by third-party service providers, under appropriate data processing agreements.
bv77 is required to retain KYC and AML records for a minimum period of five years from the date of the relevant transaction or from the date of account closure, whichever is the later, in compliance with our regulatory obligations. During this retention period, such records may be disclosed to regulatory or law enforcement authorities as required by applicable law.
When you make a deposit or request a withdrawal on the bv77 Platform, you provide payment details including your JazzCash or EasyPaisa mobile number, bank account details, or other payment method identifiers. This financial data is processed exclusively for the purpose of completing your transaction and is shared only with the relevant payment processor.
bv77 does not store full payment card numbers, CVV codes, or other sensitive payment authentication data on its own servers. Where debit or credit card payments are accepted, such data is handled directly by the payment processor and transmitted to bv77 only in tokenised or truncated form.
All payment transactions between you and bv77 are denominated in Pakistani Rupees (PKR). bv77 does not process currency conversion — the PKR amount you deposit is the PKR amount credited to your bv77 wallet with no conversion or hidden fee applied by bv77 (though your payment provider may apply its own transaction charges independently).
The bv77 Platform uses cookies and similar tracking technologies to deliver and improve the service. Cookies are small data files placed on your device when you access the Platform. bv77 uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Disabling certain cookie categories may affect Platform functionality. bv77 does not currently use third-party advertising or behavioural targeting cookies.
bv77 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law, regulatory obligations, or legitimate business necessity. The following general retention principles apply:
Upon the expiry of applicable retention periods, personal data is securely deleted from bv77's systems or rendered permanently anonymous in a manner that makes re-identification impossible.
bv77 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While bv77 takes all reasonable steps to protect your personal data, no online system can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and for notifying bv77 immediately if you suspect any unauthorised access to your account.
As a data subject, you have the following rights in relation to the personal data bv77 holds about you. To exercise any of these rights, please contact bv77 at [email protected] with a clear description of your request:
Request a copy of the personal data bv77 holds about you and information about how it is used.
Request correction of inaccurate or incomplete personal data held on your bv77 account.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that we limit how we use your personal data while a dispute about its accuracy or our right to process it is resolved.
Request your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing of your personal data based on legitimate interests where your particular circumstances warrant it.
The bv77 Platform is strictly intended for use by individuals who are 21 years of age or older. bv77 does not knowingly collect personal data from individuals under the age of 21. The mandatory CNIC-based identity verification process is specifically designed to prevent minors from accessing the Platform and from having their data processed by bv77 for any gaming-related purpose.
If bv77 becomes aware or has reason to believe that personal data has been collected from an individual under the age of 21, that data will be deleted from bv77's systems and the associated account will be permanently closed. Any deposits held in such an account will be returned to the original payment method where operationally feasible, and any winnings will be forfeited.
bv77 operates in an international online gaming environment, and some of the third-party service providers we use — including KYC verification providers, AML compliance systems, and game software providers — may be located in countries outside of Pakistan. Where personal data is transferred to jurisdictions that may not offer the same level of data protection as applicable international standards, bv77 takes steps to ensure that equivalent protection is maintained through appropriate contractual safeguards, including data processing agreements that impose binding obligations on recipient entities with respect to the security and confidentiality of your personal data.
By registering a bv77 account and using the Platform, you acknowledge that your personal data may be transferred to and processed in countries other than Pakistan as described in this section, where such transfers are necessary for the delivery of the services you have requested.
bv77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, our services, or our licensing obligations. When material changes are made to this Policy, bv77 will notify registered players by email to the address associated with their bv77 account and will post an updated version of the Policy on the Platform.
The date at which the Policy was last updated is indicated at the top of this document. Your continued use of the bv77 Platform following the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how bv77 handles your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to bv77's handling of your personal data, please contact us using the following details. Please include your full name, registered bv77 account mobile number, and a clear description of your enquiry or request:
bv77 takes all privacy enquiries seriously and will endeavour to resolve your concern or fulfil your request in a timely and transparent manner. If you are not satisfied with our response to a privacy concern, you may escalate the matter to the relevant regulatory authority under bv77's applicable gaming licensing framework.
256-bit SSL, KYC-verified accounts, no data selling, defined retention periods — bv77 is built on trust for Pakistani players from Karachi to Islamabad.